Most orders ship within 1–3 business days. Standard delivery takes 5–10 business days. Expedited options are available at checkout.
Yes! Free standard shipping on all US orders over $50. Use code SURGE15 to save 15% and hit the free shipping threshold easily.
Absolutely. You'll receive a tracking number by email as soon as your order ships.
Each SurgeShot™ includes a USB charging cable. Plug it into any USB port or wall adapter. A full charge takes approximately 2–3 hours and lasts up to 60 minutes of continuous use.
The SurgeShot™ fires up to 30 feet in continuous auto mode. Range may vary slightly based on water temperature and fill level.
Yes. All Alixir products are safety tested. The SurgeShot™ and accessories are recommended for ages 8 and up. The HydroStrike™ Mini is great for ages 6+.
Yes! Each AquaBomb™ balloon uses a magnetic self-sealing design — fill, throw, rinse, repeat. They're designed to last hundreds of uses.
We offer a 30-day hassle-free return policy. If you're not satisfied for any reason, contact us at inquirewithali@gmail.com and we'll make it right.
We're so sorry if that happens! Email us within 7 days of delivery with a photo and we'll send a replacement at no charge.
Email us at inquirewithali@gmail.com — we typically respond within 24 hours, 7 days a week.